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Cam2 App1
EASY. POWERFUL. COOL.
Elevate your surveillance experience with Provision Cam2.
Designed for professional installers and end-users alike, our App seamlessly manages your
security cameras by combining intuitive controls, advanced features, and a cool interface.
Highlighted Features
new: Burglar Alarm Notifications
Our NVRs offer various trigger options to customize your security system. With the FW v1.15.2 update, we’ve added the ability to receive notifications when the burglar alarm function is armed or disarmed. This improvement ensures that you stay informed on key changes in real time on your security system, whether you’re on-site or monitoring remotely.
new: Burglar Alarm Notifications
improved: Intercom Dual Unlock Control
Provision-ISR intercoms feature two relays, allowing them to unlock two separate doors. Previously, the Cam2 App had a single unlock button that triggered both relays simultaneously. With this update, users get more control and smarter access management. Each door can now be unlocked separately, allowing precise control over different entry points. Whether it’s a gate
improved: Intercom Dual Unlock Control
new: Hybrid Light Control
Prefer full-color night vision or a discreet black-and-white view? Need adaptive lighting that adjusts automatically? Now, you can manage your Hybrid camera illumination settings directly from the Cam2 App, just as you would on the NVR or camera interface. Switch between illumination modes anytime and anywhere for a night vision experience tailored to your needs.
new: Hybrid Light Control
new: Scheduled User Access
In the NVR firmware v1.4.12 release, we added scheduled access control, allowing you to define specific timeframes for user login. Now, with the latest Cam2 update, these restrictions also extend to remote access. Access will be denied if a user attempts to log in via the Cam2 App outside their assigned schedule. This is
new: Scheduled User Access
improved: Voice Broadcasting
One button. Two options. Complete control. With this update, voice broadcasting is now simpler than ever. Instead of separate icons for different outputs, a single button lets you choose between broadcasting audio through the NVR output or the currently active viewing channel (Camera Audio Output). If voice broadcasting is not supported on the selected channel,
improved: Voice Broadcasting
NEW: Intercom for Multi-Dwelling Units
Provision-ISR’s intercom system was initially designed for homes and small businesses. This update scales up, way up… to meet the needs of large buildings, office complexes, and multi-dwelling units. This new architecture eliminates the need for indoor monitors, allowing the intercom to call residents directly through the CAM2 App. A single intercom can handle up
NEW: Intercom for Multi-Dwelling Units
All Features
v1.17
1) NEW: CYBER EVENT NOTIFICATION
Every Provision-ISR NVR is protected against cyber threats by built-in cybersecurity — and Cam2 now brings that protection to your phone. The moment something happens on your NVR, you’ll receive a push notification, wherever you are. Three alert types keep you informed: a Cyber Event when a hacking attempt is blocked, an IoT Protection Status
1) NEW: CYBER EVENT NOTIFICATION
Three alert types keep you informed: a Cyber Event when a hacking attempt is blocked, an IoT Protection Status alert if protection is switched off without authorization, and an IoT Protection Maintenance alert when the system requires attention.
Real-time cyber awareness, straight to your pocket.
* Requires NVR firmware version 1.4.13 or higher.
1) NEW: CYBER EVENT NOTIFICATION
1) NEW: CYBER EVENT NOTIFICATION
Three alert types keep you informed: a Cyber Event when a hacking attempt is blocked, an IoT Protection Status alert if protection is switched off without authorization, and an IoT Protection Maintenance alert when the system requires attention.
Real-time cyber awareness, straight to your pocket.
* Requires NVR firmware version 1.4.13 or higher.
2) NEW: MANUAL PTZ SPEED CONTROL
When controlling a PTZ camera from the Cam2 app, you can now adjust the movement speed using the new Rotation Speed slider. Slow it down for finer control, or speed it up to move quickly – the pace is in your hands during live monitoring. For direct camera connections, manual speed control is supported on
2) NEW: MANUAL PTZ SPEED CONTROL
For direct camera connections, manual speed control is supported on current firmware.
For PTZ cameras connected through an NVR, support arrives with the upcoming NVR firmware v1.4.14 together with
camera firmware v5.3.1.
2) NEW: MANUAL PTZ SPEED CONTROL
2) NEW: MANUAL PTZ SPEED CONTROL
For direct camera connections, manual speed control is supported on current firmware.
For PTZ cameras connected through an NVR, support arrives with the upcoming NVR firmware v1.4.14 together with
camera firmware v5.3.1.
3) IMPROVED: SEARCH INTERFACE
Finding footage is now faster and more flexible. Previously, searches were limited to the device you were currently viewing. Now, you can search for any device connected to your app directly from a single search interface. The interface itself is simpler too. Object type, time range, alarm type, and channels are all available from a
3) IMPROVED: SEARCH INTERFACE
The interface itself is simpler too. Object type, time range, alarm type, and channels are all available from a single screen. Search is also now reachable directly from the main menu.
One search interface for all your connected devices.
3) IMPROVED: SEARCH INTERFACE
3) IMPROVED: SEARCH INTERFACE
The interface itself is simpler too. Object type, time range, alarm type, and channels are all available from a single screen. Search is also now reachable directly from the main menu.
One search interface for all your connected devices.
4) NEW: ONE CLICK SEARCH
Introduced with NVR firmware v1.4.13, One-Click Search is now available in the Cam2 app. Find any person across all your connected cameras with a single tap – no typing, no descriptions. From live view or playback, select any person on screen, and within seconds, see every appearance of them, ranked by similarity. You’re not following
4) NEW: ONE CLICK SEARCH
Find any person across all your connected cameras with a single tap – no typing, no descriptions. From live view or playback, select any person on screen, and within seconds, see every appearance of them, ranked by similarity. You’re not following one camera — you’re following the person across your whole site.
What used to take hours now happens in seconds.
* Currently supports human targets.
* Requires NVR FW v1.4.13 on higher
* Requires Eye-Sight Series camera (Metadata analytics)
4) NEW: ONE CLICK SEARCH
4) NEW: ONE CLICK SEARCH
Find any person across all your connected cameras with a single tap – no typing, no descriptions. From live view or playback, select any person on screen, and within seconds, see every appearance of them, ranked by similarity. You’re not following one camera — you’re following the person across your whole site.
What used to take hours now happens in seconds.
* Currently supports human targets.
* Requires NVR FW v1.4.13 on higher
* Requires Eye-Sight Series camera (Metadata analytics)
6) IMPROVED: SHARED USER EVENT SEARCH
Shared users can now search for events across all devices shared with them. Any event type is covered – loitering, line crossing, face detection, and more – allowing users to quickly find the footage they need without relying on the account owner. Shared access now includes the full search experience, from live view to event
6) IMPROVED: SHARED USER EVENT SEARCH
Shared access now includes the full search experience, from live view to event search.
6) IMPROVED: SHARED USER EVENT SEARCH
6) IMPROVED: SHARED USER EVENT SEARCH
Shared access now includes the full search experience, from live view to event search.
7) NEW: BACKUP DATA PROTECTION
Your recorded footage stays safe, even after a camera is removed. Delete a camera channel from the NVR, and its backed-up recordings remain on the NVR hard drive — still fully playable in Cam2 through Remote Playback. Cameras get removed all the time: faulty, replaced, relocated, or upgraded. Now that never costs you your recorded history — it’s always there to watch, download, and share.
7) NEW: BACKUP DATA PROTECTION
Your recorded footage stays safe, even after a camera is removed. Delete a camera channel from the NVR, and its backed-up recordings remain on the NVR hard drive — still fully playable in Cam2 through Remote Playback.
Cameras get removed all the time: faulty, replaced, relocated, or upgraded. Now that never costs you your recorded
history — it’s always there to watch, download, and share.
7) NEW: BACKUP DATA PROTECTION
7) NEW: BACKUP DATA PROTECTION
Your recorded footage stays safe, even after a camera is removed. Delete a camera channel from the NVR, and its backed-up recordings remain on the NVR hard drive — still fully playable in Cam2 through Remote Playback.
Cameras get removed all the time: faulty, replaced, relocated, or upgraded. Now that never costs you your recorded
history — it’s always there to watch, download, and share.
8) FUTURE RELEASE: TEXT SEARCH
Cam2 v1.17 introduces the Text Search interface, laying the groundwork for future AI-powered search. The AI search engine, currently under development and planned for our upcoming Pro-Sight series, will allow users to search recorded footage using natural language descriptions such as “a man with a dog” or “a white vehicle”. While the search engine is
8) FUTURE RELEASE: TEXT SEARCH
The AI search engine, currently under development and planned for our upcoming Pro-Sight series, will allow users to search recorded footage using natural language descriptions such as “a man with a dog” or “a white vehicle”.
While the search engine is still in development, the interface is already integrated into Cam2 and ready for its future release.
8) FUTURE RELEASE: TEXT SEARCH
8) FUTURE RELEASE: TEXT SEARCH
The AI search engine, currently under development and planned for our upcoming Pro-Sight series, will allow users to search recorded footage using natural language descriptions such as “a man with a dog” or “a white vehicle”.
While the search engine is still in development, the interface is already integrated into Cam2 and ready for its future release.
v1.16.4
NEW: AI ANALYTICS CONFIGURATION
Set up and adjust DDA™ analytics rules, such as line crossing and sterile area detection, directly from your smartphone – no PC required. Enjoy fast and flexible configuration on the go. Customize detection lines, sensitivity, schedules, and detection objects, such as humans and 2– or 4-wheeled vehicles, and establish trigger actions, all from the app.
NEW: AI ANALYTICS CONFIGURATION
Set up and adjust DDA™ analytics rules, such as line crossing and sterile area detection, directly from your smartphone – no PC required.
Enjoy fast and flexible configuration on the go. Customize detection lines, sensitivity, schedules, and detection objects, such as humans and 2– or 4-wheeled vehicles, and establish trigger actions, all from the app.
This feature enables quick and easy remote support and on-site adjustments, allowing you to respond promptly and impress your clients.
* Requires NVR firmware version 1.4.12 or higher.
** Known issue: The first line crossing detection line may experience a saving bug. This will be fixed in the next firmware release.
NEW: AI ANALYTICS CONFIGURATION
NEW: AI ANALYTICS CONFIGURATION
Set up and adjust DDA™ analytics rules, such as line crossing and sterile area detection, directly from your smartphone – no PC required.
Enjoy fast and flexible configuration on the go. Customize detection lines, sensitivity, schedules, and detection objects, such as humans and 2– or 4-wheeled vehicles, and establish trigger actions, all from the app.
This feature enables quick and easy remote support and on-site adjustments, allowing you to respond promptly and impress your clients.
* Requires NVR firmware version 1.4.12 or higher.
** Known issue: The first line crossing detection line may experience a saving bug. This will be fixed in the next firmware release.
NEW: INTERCOM DATABASE MANAGEMENT
Manage your intercom system anytime and anywhere with the Cam2 App. Add new users, set authentication methods such as face recognition, PIN code, or card, edit or remove existing users, and control access times. All changes are updated instantly through the Provision-ISR cloud, so your system stays synchronized without any delays. With everything managed directly
NEW: INTERCOM DATABASE MANAGEMENT
Manage your intercom system anytime and anywhere with the Cam2 App. Add new users, set authentication methods such as face recognition, PIN code, or card, edit or remove existing users, and control access times.
All changes are updated instantly through the Provision-ISR cloud, so your system stays synchronized without any delays.
With everything managed directly from the app, access control is smarter, faster, and easier than ever before.
NEW: INTERCOM DATABASE MANAGEMENT
NEW: INTERCOM DATABASE MANAGEMENT
Manage your intercom system anytime and anywhere with the Cam2 App. Add new users, set authentication methods such as face recognition, PIN code, or card, edit or remove existing users, and control access times.
All changes are updated instantly through the Provision-ISR cloud, so your system stays synchronized without any delays.
With everything managed directly from the app, access control is smarter, faster, and easier than ever before.
NEW: FIRE DETECTION SEARCH
The Cam2 App now allows you to search for fire detection events captured by our thermal cameras. The v1.16.4 update speeds up incident investigations by letting you quickly filter and review relevant footage. With targeted playback and easy clip sharing, situational awareness improves and response times become faster, all from your mobile device.
NEW: FIRE DETECTION SEARCH
The Cam2 App now allows you to search for fire detection events captured by our thermal cameras.
The v1.16.4 update speeds up incident investigations by letting you quickly filter and review relevant footage. With targeted playback and easy clip sharing, situational awareness improves and response times become faster, all from your mobile device.
NEW: FIRE DETECTION SEARCH
NEW: FIRE DETECTION SEARCH
The Cam2 App now allows you to search for fire detection events captured by our thermal cameras.
The v1.16.4 update speeds up incident investigations by letting you quickly filter and review relevant footage. With targeted playback and easy clip sharing, situational awareness improves and response times become faster, all from your mobile device.
IMPROVED: DSC / Visonic Partition Support
Now you can arm and disarm individual partitions for DSC and Visonic alarm systems remotely through the Cam2 app. This feature provides flexible and precise control over multiple security areas with distinct access schedules, streamlining alarm management and enhancing integration with your CCTV system
IMPROVED: DSC / Visonic Partition Support
Now you can arm and disarm individual partitions for DSC and Visonic alarm systems remotely through the Cam2 app. This feature provides flexible and precise control over multiple security areas with distinct access schedules, streamlining alarm management and enhancing integration with your CCTV system
IMPROVED: DSC / Visonic Partition Support
IMPROVED: DSC / Visonic Partition Support
Now you can arm and disarm individual partitions for DSC and Visonic alarm systems remotely through the Cam2 app. This feature provides flexible and precise control over multiple security areas with distinct access schedules, streamlining alarm management and enhancing integration with your CCTV system
IMPROVED: IPC SD Card Configuration
* This feature applies to standalone IP cameras connected directly to the Cam2 app. Now, in addition to formatting the SD card, you can enable FIFO (First In, First Out) to automatically overwrite the oldest footage when the card is full, and set custom recording schedules, all of which are easily managed within the Cam2
IMPROVED: IPC SD Card Configuration
* This feature applies to standalone IP cameras connected directly to the Cam2 app.
Now, in addition to formatting the SD card, you can enable FIFO (First In, First Out) to automatically overwrite the oldest footage when the card is full, and set custom recording schedules, all of which are easily managed within the
Cam2 app.
Smarter storage management right at your fingertips.
IMPROVED: IPC SD Card Configuration
IMPROVED: IPC SD Card Configuration
* This feature applies to standalone IP cameras connected directly to the Cam2 app.
Now, in addition to formatting the SD card, you can enable FIFO (First In, First Out) to automatically overwrite the oldest footage when the card is full, and set custom recording schedules, all of which are easily managed within the
Cam2 app.
Smarter storage management right at your fingertips.
Bug Fix: Metadata Push Notifications
Metadata analytics (DDA2™) analyzes real-time video to identify specific object types and attributes, such as people’s clothing, accessories, gender, or vehicles’ make and color, enabling fast and detailed post-event searches. In previous firmware versions, the Cam2 app incorrectly sent push notifications for every detected object via metadata analytics, without any option to disable them. With
Bug Fix: Metadata Push Notifications
Metadata analytics (DDA2™) analyzes real-time video to identify specific object types and attributes, such as people’s clothing, accessories, gender, or vehicles’ make and color, enabling fast and detailed post-event searches.
In previous firmware versions, the Cam2 app incorrectly sent push notifications for every detected object via metadata analytics, without any option to disable them.
With firmware v1.16.4, this bug is fixed. You will no longer receive push notifications from metadata analytics since it is intended only for post-event filtering and search, and not for real-time alerts.
Bug Fix: Metadata Push Notifications
Bug Fix: Metadata Push Notifications
Metadata analytics (DDA2™) analyzes real-time video to identify specific object types and attributes, such as people’s clothing, accessories, gender, or vehicles’ make and color, enabling fast and detailed post-event searches.
In previous firmware versions, the Cam2 app incorrectly sent push notifications for every detected object via metadata analytics, without any option to disable them.
With firmware v1.16.4, this bug is fixed. You will no longer receive push notifications from metadata analytics since it is intended only for post-event filtering and search, and not for real-time alerts.
IMPROVED: Editable Device Address Bar
Adding devices by IP or URL is now simpler and more forgiving. If you enter the wrong IP or DDNS address and port, you can quickly edit it without having to delete and re-add the device. This update lets you save time and reduces errors during device configuration.
IMPROVED: Editable Device Address Bar
Adding devices by IP or URL is now simpler and more forgiving. If you enter the wrong IP or DDNS address and port, you can quickly edit it without having to delete and re-add the device. This update lets you save time and reduces errors during device configuration.
IMPROVED: Editable Device Address Bar
IMPROVED: Editable Device Address Bar
Adding devices by IP or URL is now simpler and more forgiving. If you enter the wrong IP or DDNS address and port, you can quickly edit it without having to delete and re-add the device. This update lets you save time and reduces errors during device configuration.
IMPROVED: “Select All” for Batch Unsharing
Managing device sharing just got much easier. The Cam2 app now lets you quickly remove multiple cameras from shared access at once using the new “Select All” option. Instead of deselecting each camera individually, you can revoke access for all channels with just a tap. This saves you time, simplifies device management, and gives you
IMPROVED: “Select All” for Batch Unsharing
Managing device sharing just got much easier. The Cam2 app now lets you quickly remove multiple cameras from shared access at
once using the new “Select All” option. Instead of deselecting each camera individually, you can revoke access for all channels with just a tap.
This saves you time, simplifies device management, and gives you greater control with less hassle.
IMPROVED: “Select All” for Batch Unsharing
IMPROVED: “Select All” for Batch Unsharing
Managing device sharing just got much easier. The Cam2 app now lets you quickly remove multiple cameras from shared access at
once using the new “Select All” option. Instead of deselecting each camera individually, you can revoke access for all channels with just a tap.
This saves you time, simplifies device management, and gives you greater control with less hassle.
FUTURE RELEASE : THERMAL & FISHEYE CA MERA DIRECT CONNECTION
With the upcoming IPC firmware v5.3.0, thermal and fisheye cameras will support direct connection to the Cam2 app through Provision-ISR’s cloud P2P service. This means you can connect these cameras without needing an NVR. This feature will enable simpler and more flexible installations, ideal for projects where an on-site recorder isn’t necessary. Stay tuned for
FUTURE RELEASE : THERMAL & FISHEYE CA MERA DIRECT CONNECTION
With the upcoming IPC firmware v5.3.0, thermal and fisheye cameras will support direct connection to the Cam2 app through Provision-ISR’s cloud P2P service. This means you can connect these cameras without needing an NVR.
This feature will enable simpler and more flexible installations, ideal for projects where an on-site recorder isn’t necessary.
Stay tuned for this game-changing update coming soon
FUTURE RELEASE : THERMAL & FISHEYE CA MERA DIRECT CONNECTION
FUTURE RELEASE : THERMAL & FISHEYE CA MERA DIRECT CONNECTION
With the upcoming IPC firmware v5.3.0, thermal and fisheye cameras will support direct connection to the Cam2 app through Provision-ISR’s cloud P2P service. This means you can connect these cameras without needing an NVR.
This feature will enable simpler and more flexible installations, ideal for projects where an on-site recorder isn’t necessary.
Stay tuned for this game-changing update coming soon
future release: Illegal Access Detection
With the latest Cam2 app firmware v1.16.4 and the future release of the NVR firmware version 1.4.13, you’ll receive real-time push notifications directly to your phone whenever illegal access attempts occur. If someone attempts to log in and fails five times, the system will automatically lock them out for a specified period, with the lockout
future release: Illegal Access Detection
With the latest Cam2 app firmware v1.16.4 and the future release of the NVR firmware version 1.4.13, you’ll receive real-time push notifications directly to your phone whenever illegal access attempts occur.
If someone attempts to log in and fails five times, the system will automatically lock them out for a specified period, with the lockout time increasing after each subsequent attempt. This brute-force protection helps prevent unauthorized access and keeps your system secure and under control.
future release: Illegal Access Detection
future release: Illegal Access Detection
With the latest Cam2 app firmware v1.16.4 and the future release of the NVR firmware version 1.4.13, you’ll receive real-time push notifications directly to your phone whenever illegal access attempts occur.
If someone attempts to log in and fails five times, the system will automatically lock them out for a specified period, with the lockout time increasing after each subsequent attempt. This brute-force protection helps prevent unauthorized access and keeps your system secure and under control.
v1.15.2
new: Scheduled User Access
In the NVR firmware v1.4.12 release, we added scheduled access control, allowing you to define specific timeframes for user login. Now, with the latest Cam2 update, these restrictions also extend to remote access. Access will be denied if a user attempts to log in via the Cam2 App outside their assigned schedule. This is
new: Scheduled User Access
new: Scheduled User Access
new: Scheduled User Access
IMPROVED: Push Notifications Control
Previously, shared users had no say in push notifications. If the device owner enabled them, everyone got them, like it or not. With firmware v1.15.2, that changes. Now, shared users can manage their own push notification settings in the CAM2 App, customizing alerts to fit their needs without affecting anyone else. * NVR must be
IMPROVED: Push Notifications Control
IMPROVED: Push Notifications Control
IMPROVED: Push Notifications Control
IMPROVED: BOUND DEVICE SHARING
With firmware v1.15.2, sharing options for bound devices just got an upgrade. As the owner, you can now fine-tune who gets access to what. You can manage notifications, enable or disable two-way audio, and adjust PTZ settings, all based on your preferences. It’s about giving you more power over who can interact with your
IMPROVED: BOUND DEVICE SHARING
IMPROVED: BOUND DEVICE SHARING
IMPROVED: BOUND DEVICE SHARING
new: Burglar Alarm Notifications
Our NVRs offer various trigger options to customize your security system. With the FW v1.15.2 update, we’ve added the ability to receive notifications when the burglar alarm function is armed or disarmed. This improvement ensures that you stay informed on key changes in real time on your security system, whether you’re on-site or monitoring remotely.
new: Burglar Alarm Notifications
new: Burglar Alarm Notifications
new: Burglar Alarm Notifications
improved: Voice Broadcasting
One button. Two options. Complete control. With this update, voice broadcasting is now simpler than ever. Instead of separate icons for different outputs, a single button lets you choose between broadcasting audio through the NVR output or the currently active viewing channel (Camera Audio Output). If voice broadcasting is not supported on the selected channel,
improved: Voice Broadcasting
improved: Voice Broadcasting
improved: Voice Broadcasting
NEW: Intercom for Multi-Dwelling Units
Provision-ISR’s intercom system was initially designed for homes and small businesses. This update scales up, way up… to meet the needs of large buildings, office complexes, and multi-dwelling units. This new architecture eliminates the need for indoor monitors, allowing the intercom to call residents directly through the CAM2 App. A single intercom can handle up
NEW: Intercom for Multi-Dwelling Units
NEW: Intercom for Multi-Dwelling Units
NEW: Intercom for Multi-Dwelling Units
improved: Intercom Dual Unlock Control
Provision-ISR intercoms feature two relays, allowing them to unlock two separate doors. Previously, the Cam2 App had a single unlock button that triggered both relays simultaneously. With this update, users get more control and smarter access management. Each door can now be unlocked separately, allowing precise control over different entry points. Whether it’s a gate
improved: Intercom Dual Unlock Control
improved: Intercom Dual Unlock Control
improved: Intercom Dual Unlock Control
new: Hybrid Light Control
Prefer full-color night vision or a discreet black-and-white view? Need adaptive lighting that adjusts automatically? Now, you can manage your Hybrid camera illumination settings directly from the Cam2 App, just as you would on the NVR or camera interface. Switch between illumination modes anytime and anywhere for a night vision experience tailored to your needs.
new: Hybrid Light Control
new: Hybrid Light Control
new: Hybrid Light Control
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