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Important Before Upgrading
To fully apply the improvements introduced by this firmware, please run the Factory Tool in addition to the firmware upgrade. The Factory Tool is included in the firmware download package.
1) NEW: DOOR BREACH DETECTION
The intercom now supports Door Breach Detection when connected to a door contact sensor. If the door opens following an authorized action (such as unlocking from the intercom, mobile app, VMS, indoor monitor, or exit button), the event is treated as normal. If the door opens without a valid access event, the system identifies it
2) NEW: FAIL-SAFE / FAIL-SECURE LOCK BEHAVIOR
A new configuration option allows defining how the door lock behaves if the intercom loses power (12V or PoE). Two modes are supported: Fail Safe – In the event of power loss, connected locks automatically unlock, allowing occupants to exit the building freely and prioritizing life safety. Fail Secure – In the event of power
3) NEW: MULTIPLE AUTHENTICATION
This feature allows configuring group-based access authentication for high-security areas, adding an additional layer of security for sensitive areas where access should be granted only when multiple authorized users are present. Instead of a single user unlocking the door, a predefined group of 2 to 5 authorized users must authenticate successfully within 60 seconds for
4) NEW: FACE RECOGNITION SCHEDULE
Face recognition can now be limited to a defined schedule. During the configured schedule, recognized faces trigger the normal unlock action. Outside the schedule, face recognition is ignored, and no unlock action is performed. This allows installers to restrict face-based access to specific hours, such as staffed office or reception periods.
5) IMPROVED: TRANSPARENT WIEGAND TRANSMISSION
Improves integration with third-party access control systems using the Wiegand protocol. When enabled, the RFID card number is transmitted via Wiegand regardlessof the authentication result. When disabled, the card number is sent to the external controller only after successful authentication. This ensures more accurate event logging and smoother coordination between the intercom and external access
6) IMPROVED: SIMPLIFIED BATCH IMPORT
The batch import process has been simplified. Instead of selecting the CSV file and the face image folder separately, you can now select a single folder containing both files. The system automatically detects the CSV file, matches each record to its corresponding face image, and imports all entries in a single step.
7) IMPROVED: SIP CALL HANDLING
Enhancements have been made to SIP calling functionality. The intercom now includes an End Call button and a Call Status indicator, allowing users to monitor and terminate active SIP calls directly from the intercom.
8) IMPROVED: SIP EXTENSIONS MAPPING
Additionally, long SIP extensions can now be mapped to shorter intercom numbers, simplifying dialing while maintaining correct SIP routing.
9) GENERAL IMPROVEMENTS
Various bug fixes Stability enhancements Performance optimizations
NEW: CAM2 BUILDING MANAGEMENT
Provision-ISR’s intercom system now scales up to support large residential and commercial environments with the Cam2 App, providing seamless control for multi-dwelling units, office complexes, and more. A Cam2 user account can manage up to 100 intercom outdoor units. Each intercom supports up to 1,000 rooms/apartments, with up to 5 residents per room (other Cam2
NEW: CONTACT DIRECTORY & MANAGEMENT
The intercom now features a dedicated phonebook, displaying tenant names alongside their assigned room numbers. Instead of relying on external lists or prior knowledge, users can easily access the phonebook, find the desired contact, and initiate the call. Additionally, the system allows contacts to be manually added to a room’s list, giving property managers greater