EL AL surveillance systems

Privacy Notice

Last updated: September 2023

This privacy notice tells you what to expect when EL AL Israel Airline Ltd collects personal information about you, 

in this case, static or moving imagery, audio, and metadata such as vehicle plate data via the surveillance systems

 as you enter the perimeter of the aircraft. We are legally obliged to use your information in line with all applicable laws 

concerning the protection of personal data, including the UK General Data Protection Regulation (UK GDPR).

 

What information will we collect about you?

When you enter the aircraft parameter we may collect, static or moving imagery, audio and meta data such as vehicle plate data, 

via the CCTV. We collect this data via CCTV installed on our vehicles surrounding the aircraft.

 

How will we use the information it collects about you?

Heathrow may use surveillance data for a number of purposes including but not limited to the following:

• To maintain the security of the aircraft for our passengers, colleagues and stakeholders, including but not limited to Control Authorities, national security,        detection and prevention of crime, and aviation security.

• For investigative purposes or as evidence to support any incidents related to our aircraft.

• To enhance our safety and security-related procedures.

• To provide evidence of regulatory compliance to local authorities such as HAL, MET police, CAA, and DFT

• In response to a subject access request

The lawful justification for collecting and using surveillance data is that there are legitimate interests to do so. Surveillance data may be handled

 and used by the following recipients to maintain a safe, secure efficient, and compliant:

• Heathrow personnel

• Border Force (part of the Home Office)

• Police/security services

• Other Heathrow service providers

How long will we keep your information?

Under normal circumstances, your information could be retained for up to 96 hours after which point it will be deleted. Imagery required for investigative or evidential purposes may be retained beyond 96 hours and is securely disposed of upon completion/conclusion of the purpose for which it has been retained. In certain circumstances, for example, the capture of Automatic Number Plate Recognition, images could be kept for up to 90 days.

Imagery is retained in a secure environment and is only accessible by authorized personnel who have a legitimate reason to do so.

What rights do you have over your personal data?

Under the UK General Data Protection Regulation, you will have the right to, where appropriate:

• Access your personal data by making a subject access request
• Rectification, erasure, or restriction of your information
• Object to the processing of your information

To exercise your rights please contact our Data Protection Officer using the following contact details:

EL AL Israel Airline Ltd 

North East Extension 

Level 5, Land Side

Terminal 4, Heathrow Airport

TW6 3FB

Or email: privacy@elal.co.il